El Palo Vacation Packages

Very friendly staff, rooms were cleaned every day, no charge for a 2hours of staying, perfect location, strongly recommend

We had a lovely stay. We are a family of four. This is a great location, right in the centre of things. The complex itself is lovely and quiet and is very clean and tidy. The train station (Malaga Centro) Is about 15 mins walk, marina 15 mins walk, beach 20mins walk. It’s about 20 mins on the train to Torremelinos and 30 mins to Benelmedena, you can Tap and go for the train on your card. The Staff at the hotel were very helpful and checking in was very easy as the key codes were sent via WhatsApp upon arrival. We travelled in August which was warm but the rooms are air conditioned which was lovely to come back too. We didn’t use any cooking facilities in the apartment as we were out each night. Our apartment was on the ground floor so at times you could hear the front door slam closed when people entered or left but that was about the only noise we heard. We will stay again for sure and highly recommend it for a great city break location. Also, you can get the train direct from Malaga airport to Malaga Centro. It’s 3 or 4 stops (15 mins) and costs about £2 euros per person each way.

Beautifully appointed room. My one issue was the bidet wasn't working. We stayed one night only so there was no point asking to fix it.

On arrival, airport conditioning and elevator were not working. As a 64 year old with arthritic ankles, I had to drag my heavy suitcase up 3 floors to my room. Air con was broken all night (as was elevator) so I sweated all night and got little sleep. Went out in morning (walking down and up stairs still to/from breakfast - great breakfast btw). Returned in the evening to be told it was fixed. But not in my room! Rude staff member insisted it was my fault for 'playing' with controls. It was eventually fixed but both AC and elevator were not working for short periods throughout my 7 day stay. In my room, one rail over the safe to hang clothes but NO cupboard space, so had to live out of a suitcase. Gap at bottom of bed so small it was necessary to climb over the bed to get to a mirror on the other side. Breakfast good. Most staff friendly except the guy I mentioned earlier. Clean and modern. Coffee in lobby from a machine but not in room. Fridge but full of stuff they want to sell you at high prices. Pool and solarium are great, despite what I have read in other reviews. Noise was not an issue for me, again despite other reviews, although I was at the back of the hotel - I can imagine that front of hotel is pretty noisy. Last moan - and I am disgusted by this: the first night, when I had to bake in the heat and couldn't use the elevator, I had a bottle of water from the fridge. They refused to let me have this for free as some sort of apology and charged me for it at the end!